Shipping Policy

californiavape Shipping Policy

Welcome to californiavape! We are committed to delivering your favorite e-cigarette products quickly and safely.

Shipping Origin

We operate from multiple warehouses to ensure faster delivery for our global customers:

U.S. Warehouse (Los Angeles) 🇺🇸 — Local stock for U.S. customers

International Warehouse (China) — Ships other regions

Provides local inventory for US customers.

Tip: For the fastest delivery (3-7 business days), please select items marked "US Warehouse".

Order Processing
Order Processing: Orders are processed and dispatched within 1-3 business days.
Weekend and Holiday Orders: Orders placed on weekends or holidays will be processed on the next business day.
After shipping, you will receive a confirmation email with tracking information.

Shipping Fee Policy
Free Shipping within the US: Orders over $45 (excluding taxes) within the US qualify for free shipping.
International Shipping Costs: Shipping costs for international orders may vary depending on your region and the chosen courier.
International orders may be subject to import duties and taxes on arrival, which are the responsibility of the recipient.

Shipping Restrictions
Due to local regulations, some countries or regions may restrict the import of e-cigarettes. If your country is not listed at checkout, it means we currently cannot support delivery to that region.
Please check your local e-cigarette import policies before placing an order. californiavape is not responsible for customs delays or rejections caused by local authorities.
Customs, Fees, and Taxes

For international orders:

Import duties and taxes, if any, are charged on arrival and paid by the recipient.
Import Duties: In rare cases, your local customs office may charge additional import duties; these fees are the responsibility of the buyer.

Order Delays

Reasons for potential delays include:

High demand or restocking periods
Customs inspections (for international orders)
Incorrect or incomplete shipping address
If your order has not arrived after the estimated delivery time, please contact californiavape Customer Service (After-Sales Support) with your order number, and our team will assist you immediately.

Secure and Private Packaging
We value your privacy, so all packages are shipped in plain and discreet packaging. Your personal and payment information will be protected using SSL encryption and AES-256.

Need help?
If you have any questions about your order or shipping, please feel free to contact us:

californiavape Customer Service (After-Sales Support)

WhatsApp: (+1)6265454718

Email: ijoyonline.info@gmail.com

Website:ijoyonline.com

Thank you for choosing californiavape!